View all posts

Local Credit Union Honored for Exceptional Performance

01/17/2025

By: MCCU

 Local Credit Union Honored for Exceptional Performance

MARSHALL, MICHIGAN – Marshall Community Credit Union (MCCU) is honored to announce its recognition as a recipient of a 2024 Raddon Crystal Performance Award. This prestigious award places MCCU among the top-performing credit unions nationwide and one of three Michigan credit unions to receive this honor.

The Crystal Performance Award, presented annually by Raddon Financial Group, recognizes credit unions that excel in key performance areas including growth, service, member relationships, sales, and financial soundness. Metrics are measured through the Raddon Performance Index, a benchmarking tool comparing credit unions across the country.

The award reflects MCCU’s commitment to delivering exceptional member service, fostering strong member relationships, and maintaining strong financial health.

“In today’s dynamic financial landscape, we remain steadfast in our commitment to putting our members first by providing personalized service, innovative solutions, and resources to help individuals and families achieve their financial goals,” said Corrie Rozell, CEO, MCCU. “Receiving the Raddon Crystal Performance Award underscores our unwavering commitment to our members and our mission of partnering with members for financial success through service, solutions, and education.”

“As a credit union that’s locally owned by our members, we know the importance of investing in the financial wellness of our communities,” said Mark Garavalia, Board Chairperson, MCCU. “This recognition reflects the collective effort of our team and the trust our members place in us every day.”

This recognition caps an outstanding year of achievements for MCCU, including being honored with multiple MemberXP awards for Best New Member Experience, Best New Account Experience, Best Transaction Experience, Best Loan Experience, Best Mortgage Experience, and the highest recognition, Best Overall Member Experience. These accolades, along with the Raddon Crystal Performance Award, reflect our ongoing commitment to delivering exceptional service, fostering meaningful relationships, and helping our members achieve financial success.

About MCCU

Marshall Community Credit Union is a federally insured full-service financial institution with offices located in Battle Creek, Coldwater, and Marshall. For more information on products, services, or membership, please contact 269.781.9885 or visit marshallcommunitycu.com.